Delete Your Account
Option 1: Delete from within the app
This is the quickest way to delete your account and all associated data.
- Open GlycoTrace on your phone
- Go to Settings (gear icon, bottom navigation)
- Scroll to the bottom
- Tap Delete My Account & Data
- Confirm when prompted
This permanently and irreversibly deletes your account, all glucose readings, food logs, insulin records, exercise data, health goals, and preferences from our servers. There is no recovery period.
Option 2: Request deletion by email
If you cannot access the app (e.g., lost device, uninstalled), you can request account deletion by email.
Send an email to privacy@glycotrace.co.uk from the email address associated with your GlycoTrace account. Include the subject line "Delete my account".
We will verify your identity and delete all your data within 48 hours. You will receive a confirmation email once complete.
Delete specific data (without deleting your account)
You can delete individual entries without deleting your entire account:
- Glucose readings: History screen → swipe or tap to delete individual entries
- Food logs: History screen → delete individual meals
- Insulin records: History screen → delete individual doses
- Exercise sessions: History screen → delete individual activities
What gets deleted
When you delete your account, the following is permanently removed:
- All glucose readings
- All food and nutrition logs
- All insulin records (rapid and long-acting)
- All exercise sessions
- Weight history
- Health goals and preferences
- AI chat history
- LibreLink integration settings
- Your account and email address
This action cannot be undone. We recommend exporting your data (Settings → Export to CSV) before deleting your account.